Incidents | Taggrs.io Incidents reported on status page for Taggrs.io https://status.taggrs.io/ https://d1lppblt9t2x15.cloudfront.net/logos/b200dc841ad5533aea5afcd12a8afd70.png Incidents | Taggrs.io https://status.taggrs.io/ en [Scheduled] Italy: Host node upgrade https://status.taggrs.io/incident/1032466 Tue, 01 Sep 2026 05:00:24 -0000 https://status.taggrs.io/incident/1032466#194d27ffe44383e0f75d7b7d145ceb7f8bbb04895ca1fec2a84e0ed7d0e6a6ba We will be performing Host node maintenance affecting parts of our VPS services hosted in our Milan, Italy location as part of an infrastructure upgrade and optimization project. Maintenance Window: Date: September 01, 2026 Start Time: 05:00 UTC End Time: 08:00 UTC Maximum Expected Downtime: Up to 180 minutes Increasing dashboard capacity https://status.taggrs.io/incident/1032015 Tue, 25 Aug 2026 07:00:38 -0000 https://status.taggrs.io/incident/1032015#cdb7ac8c62088bcd1a5a5eca6d66a9ef975b6ee59089ce741bb62fe8834e9768 We are currently upgrading our infrastructure to provide better stability for the dashboard and API. Norway: Host node relocation https://status.taggrs.io/incident/1008504 Tue, 11 Aug 2026 20:00:07 -0000 https://status.taggrs.io/incident/1008504#d23595e71aff9e6e1ef0c07eadd29bae8278da32956c50ed2852e902a558f596 We will be moving our infrastructure in our Oslo, Norway location to a new facility. This move is necessary to ensure the long-term stability, reliability, and continued operation of the location. We will make every effort to keep the service interruption as short as possible. However, downtime may occur during the migration as systems are shut down, relocated, and brought back online. We apologize for any inconvenience this may cause and appreciate your patience and understanding while we complete this important infrastructure move. Host node reboots https://status.taggrs.io/incident/970084 Mon, 20 Jul 2026 09:58:00 -0000 https://status.taggrs.io/incident/970084#e6bedc17c9f894d4a0e7f1ca05aa6cdbe51f5a86f37d57d067d78aae5211c026 Our hosting provider is performing an emergency maintance on their host nodes to apply important system updates. As part of this maintenance, each host node will be rebooted after the updates have been installed. machine hosted on the affected nodes will experience a brief service interruption during the reboot process. The reboot should not take longer then 30 min. UK server unavailable https://status.taggrs.io/incident/963722 Wed, 15 Jul 2026 15:02:00 -0000 https://status.taggrs.io/incident/963722#b980d9b17fb6308843ea1b0f026d07bbdfc8f93b29ef31ac4e46bcaee22d9c6f The host machine is replaced and everything is working again UK server unavailable https://status.taggrs.io/incident/963722 Tue, 14 Jul 2026 15:19:00 -0000 https://status.taggrs.io/incident/963722#1b4a9a6803df74479f82e5fbd8ad7e74a19fb113f885bf514cc2cc16a20fcd60 We are currently experiencing an unexpected outage affecting our UK Server due to underlying hardware issues. We are in direct communication with our provider and are monitoring the situation closely. We will update this status page as soon as we receive an ETA for full resolution or if there are any significant changes. We sincerely apologize for the disruption this causes to your workflow and appreciate your patience while we work to get everything back online. Investigating: Dashboard Loading Issues https://status.taggrs.io/incident/918756 Tue, 09 Jun 2026 10:15:00 -0000 https://status.taggrs.io/incident/918756#cdaa4e6953b886fdce2a076b246643c5ed67049c30409a8f1bf234b04a71af2d Resolved: Dashboard Loading Issues The issue preventing the dashboard from loading has been fully resolved, and all systems are now operating normally. We apologize for any disruption this may have caused. Investigating: Dashboard Loading Issues https://status.taggrs.io/incident/918756 Tue, 09 Jun 2026 10:11:00 -0000 https://status.taggrs.io/incident/918756#f084a6fd12fd594e078d2ef289494d67ae79b05dd3fc2fd3b118abeb26f3f64d We are currently experiencing an issue where the dashboard is failing to load. Our engineering team is actively investigating the root cause and working to restore full functionality as quickly as possible. We will provide an update once the issue is resolved. Tracking is not affected. Canada: Host Node Maintenance https://status.taggrs.io/incident/862263 Wed, 01 Apr 2026 07:00:24 -0000 https://status.taggrs.io/incident/862263#5c1c31109a9daa13ee0781af762acda70676648e6e297d8ce742f8b1192fe6e6 We will be performing an upgrade on our host node in our Canada location. Maintenance window: Date: April 01, 2026 Start Time: 07:00 UTC End Time: 10:00 UTC During this time, all VPS guests on the affected host nodes will experience a temporary outage. We will make every effort to complete the work as quickly as possible and restore services promptly once the upgrade is finished. We apologize for any inconvenience this maintenance may cause and appreciate your understanding. Performance Issues on Enhanced tracking script https://status.taggrs.io/incident/858154 Thu, 26 Mar 2026 13:47:00 -0000 https://status.taggrs.io/incident/858154#ebfa2fadb234555b656834d2210c3298dd38f0c2b6b599119ac7a3674cdab43a The performance issues affecting the enhanced tracking script have been resolved. The script is now loading as expected, and 503 errors should no longer occur. [Underway] Canada: Maintenance Host Nodes upgrade https://status.taggrs.io/incident/841054 Thu, 05 Mar 2026 08:00:03 -0000 https://status.taggrs.io/incident/841054#124c265618fbec72bc8659bfd5bb06dd6da475ef2ef182c62bde1e3497922d2e Maintenance is now complete. Thanks for your patience. Small maintenance https://status.taggrs.io/incident/826729 Mon, 16 Feb 2026 18:39:18 -0000 https://status.taggrs.io/incident/826729#2f229454174e22aa1e8ea30a4bef1f8ff9d1641df8d2509ae0d53574c97f9175 We are performing some small maintenance on our servers. This maintenance can cause small service interruptions. Maintenance TAGGRS Tracking Tags https://status.taggrs.io/incident/754004 Thu, 30 Oct 2025 07:00:26 -0000 https://status.taggrs.io/incident/754004#6166465fa671233882f68a6087b0c1c350dce144dbfda46eb773554897a26baf The TAGGRS Tracking Tags are currently being migrated to a new system to improve performance. As a result, the data improvement charts may not be completely up to date at this time. Authentication System Outage (AWS) https://status.taggrs.io/incident/746932 Mon, 20 Oct 2025 08:00:00 -0000 https://status.taggrs.io/incident/746932#c4a605b67405c06eb528c15bb401207fee0f38b9de9d8bec466040406ad3c36d We’re currently experiencing an issue with our dashboard authentication due to a global AWS outage. As a result, users are temporarily unable to register or log in to the dashboard. Please note that this does not affect your tracking data, all data collection continues as normal. We’re monitoring the situation closely and will update this page as soon as AWS restores functionality. Container Migration to TAGGRS v2 https://status.taggrs.io/incident/738762 Mon, 06 Oct 2025 15:00:23 -0000 https://status.taggrs.io/incident/738762#cb9399762dbf70a03b84b50d03bf1d4321ac06c67de2d8a0fb27b2312759e68b We will be performing a scheduled migration to TAGGRS v2. During this process, there may be a short downtime of up to 5 minutes for your container. This update ensures improved performance, stability, and access to new features within TAGGRS v2. We appreciate your patience and understanding during this brief maintenance window. If there are any questions, feel free to reach out to our support team. Scheduled Maintenance https://status.taggrs.io/incident/558252 Fri, 16 May 2025 16:00:20 -0000 https://status.taggrs.io/incident/558252#748be0893583b9a584eeb8e057a3d2b81edbe80ff40fba5b84c5dedcd3b0e333 On Friday, May 16, 2025, between 18:00 and 00:00 CEST (Amsterdam time), we will perform critical security patches and performance optimizations across our entire infrastructure. During this window, your tracking server may experience a brief interruption of up to 20 minutes. No action is required on your part, services will resume automatically once maintenance is complete. We appreciate your patience and apologize for any inconvenience. Potential downtime for app.taggrs.io dashboard https://status.taggrs.io/incident/545553 Tue, 15 Apr 2025 10:30:00 -0000 https://status.taggrs.io/incident/545553#d74038f29bdaa633ff2b6424a5ffd8873b5db9cba87547ed96fef25f2db852db We are in the process of scaling our server architecture. The dashboard may be unreachable for a few minutes because of this. This does not impact your tracking. Unexpected Network Maintenance https://status.taggrs.io/incident/543707 Fri, 11 Apr 2025 13:45:26 -0000 https://status.taggrs.io/incident/543707#9eb058831b0bf3cf3b5a55651237a9e87cc605a2cbdfbfccb6fc65efbca6971f Our dashboard is currently undergoing unexpected network maintenance. We're actively working on a fix and will update this page as soon as everything is back online. Please note that your tracking data is not affected by this issue. 500 Error on api.taggrs.io https://status.taggrs.io/incident/540828 Fri, 04 Apr 2025 08:26:00 -0000 https://status.taggrs.io/incident/540828#5d7b3d51250307c0cdded4859b29fa35af0075d8725fc9ea546c183d16945f3e We’ve identified a malfunction in our TAGGRS Tracking Tags. On some sites, this may result in a 500 error. While this issue may affect the display of graphs in your TAGGRS dashboard, it does not impact tracking functionality. Enhanced Tracking Script v2 – 502 Error https://status.taggrs.io/incident/534093 Tue, 25 Mar 2025 08:00:16 -0000 https://status.taggrs.io/incident/534093#2cd1b87404805853b15c5539be36c92c1b3b2fd7be9c09205ef97d3adbf6b8dd We are currently experiencing a 502 error affecting the Enhanced Tracking Script v2. Our team is aware of the issue and actively working on a fix. We expect to resolve the problem within the next 3 hours. Permissions system down https://status.taggrs.io/incident/514903 Tue, 18 Feb 2025 13:41:30 -0000 https://status.taggrs.io/incident/514903#2dbc2a5a61569cc2912bf30603250c9356427a4029a2e38e9200404500abf077 Some users may be unable to access the dashboard due to an issue with our permission system. We are actively working on a fix. This will not impact your tracking. 502, 503 and 504 error on container https://status.taggrs.io/incident/507729 Wed, 05 Feb 2025 09:30:00 -0000 https://status.taggrs.io/incident/507729#460cf17f2f8aa5e8ae4fb76ebada8e4b9e314e6f3f8b7e7f060a7cebfab5fba5 At the moment, some of our containers are experiencing a 502, 503, or 504 error. We are aware of the issue and are working hard to resolve it. We appreciate your patience! Dashboard update https://status.taggrs.io/incident/366189 Tue, 07 May 2024 19:00:00 -0000 https://status.taggrs.io/incident/366189#61de195a68d238007b47fd26297fa0cbeae697fd90cf5180455e93fa29532844 Our dashboard will be upgraded to a new system featuring the latest updates. This will not affect your tracking. Missing containers and login data https://status.taggrs.io/incident/349597 Tue, 02 Apr 2024 10:26:00 -0000 https://status.taggrs.io/incident/349597#380b029ca4a4866bbe45b01fafcf7a14e2f2f91ef4099fb0d9c0215d37bd315d Some containers disappeared. We are working on a solution. Be aware that no data is lost. We will keep you updated on this page Server downtime https://status.taggrs.io/incident/342889 Tue, 19 Mar 2024 09:00:00 -0000 https://status.taggrs.io/incident/342889#36204f760ed479f605109a43d08937af7d2eb137d05a3c64f04d45fb63e7b323 Maintenance completed Server downtime https://status.taggrs.io/incident/342889 Tue, 19 Mar 2024 07:30:00 -0000 https://status.taggrs.io/incident/342889#008ced0b2ea741dc621e145e948995a861d204a48246f9eaf02ba114f5478f8f We are currently recovering from an issue on some servers including our dashboard. As a result, you may experience downtime on your server. We are making every effort to get the services online as soon as possible.