Maintenance

We are currently performing an upgrade on our load balancers in Germany. During this time, there is a possibility that some requests may not be processed correctly. Our team is actively monitoring the situation to minimize any disruptions.

Thank you for your patience. We will provide further updates as needed.

Tonight, we will be conducting an important security update on a small portion of our servers in Germany, Sweden, and Brazil. This may result in up to 30 minutes of downtime while the update is applied.

We appreciate your patience and understanding as we work to improve the security and stability of our services.

We are initiating a network migration for certain containers across multiple countries. This may cause brief downtime lasting a few seconds to minutes; however, this small downtime should not have impact on your measurements.

The issue has been resolved. This was due to a database connection problem. Everything is back up and running, and your tracking was not affected.

The root cause of this issue has been identified and successfully resolved. As a result, all containers have been back online since last night, and services are operating as expected. We sincerely apologize for any inconvenience this may have caused and appreciate your patience and understanding while we worked on the resolution. Please do not hesitate to reach out if you experience any further issues or require additional information.

The issue with the Enhanced Tracking Script is fixed. This was due to an upgrade within our servers. Everything is running smooth again.

We have just been informed of urgent maintenance work taking place at the Los Angeles data center. While we were not notified in advance, we want to ensure transparency by communicating this update on our status page.

The expected duration of the maintenance is up to 8 hours, though we are hopeful that services will be restored much sooner.

We will share further updates as soon as more information becomes available. Thank you for your patience and understanding.

We are going to migrate the Belgian customers to a new infrastructure. We expect the migration to have little to no impact on the tracking.

We've now resolved the incident. Thanks for your patience.

We are in the process of scaling our server architecture. The dashboard may be unreachable for a few minutes because of this. This does not impact your tracking.

We will be performing scheduled infrastructure upgrades to enhance the performance and reliability of our services. As part of this upgrade, we will be upgrading our CPUs for improved speed and efficiency.

During this time, some users may experience brief periods of downtime or reduced performance. We will work to keep any disruptions as short as possible and will monitor the system closely throughout the upgrade process.

Our dashboard is currently undergoing unexpected network maintenance. We're actively working on a fix and will update this page as soon as everything is back online. Please note that your tracking data is not affected by this issue.

We’ve identified a malfunction in our TAGGRS Tracking Tags. On some sites, this may result in a 500 error. While this issue may affect the display of graphs in your TAGGRS dashboard, it does not impact tracking functionality.