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Belgium: Network issues

Apr 24, 2025 at 06:17am UTC  –  Apr 24, 2025 at 09:57am UTC

Resolved
Apr 24, 2025 at 09:57am UTC

We've now resolved the incident. Thanks for your patience.

Updated
Apr 24, 2025 at 09:17am UTC

The remote hands team is currently on-site replacing the faulty network component in the Belgium datacenter. While we don’t have an exact ETA, resolution is progressing and we expect connectivity to be restored as soon as possible.

Updated
Apr 24, 2025 at 08:21am UTC

Our team is on it. It is very isolated, all machines are up, only one server partially lost uplink connectivity. Should not take too long to fix.

Created
Apr 24, 2025 at 06:17am UTC

We are currently experiencing a network outage affecting one of our servers located in Belgium. Our engineering team is actively investigating the issue and working to restore full connectivity as quickly as possible.

Customers hosted on the affected server may experience connectivity issues or degraded performance.

We apologize for the inconvenience and appreciate your patience.