Maintenance

We’ve identified a malfunction in our TAGGRS Tracking Tags. On some sites, this may result in a 500 error. While this issue may affect the display of graphs in your TAGGRS dashboard, it does not impact tracking functionality.

We will be performing scheduled infrastructure upgrades to enhance the performance and reliability of our services. As part of this upgrade, we will be upgrading our CPUs for improved speed and efficiency.

During this time, some users may experience brief periods of downtime or reduced performance. We will work to keep any disruptions as short as possible and will monitor the system closely throughout the upgrade process.

Our dashboard is currently undergoing unexpected network maintenance. We're actively working on a fix and will update this page as soon as everything is back online. Please note that your tracking data is not affected by this issue.

We are in the process of scaling our server architecture. The dashboard may be unreachable for a few minutes because of this. This does not impact your tracking.

We've now resolved the incident. Thanks for your patience.

On Friday, May 16, 2025, between 18:00 and 00:00 CEST (Amsterdam time), we will perform critical security patches and performance optimizations across our entire infrastructure. During this window, your tracking server may experience a brief interruption of up to 20 minutes.

No action is required on your part, services will resume automatically once maintenance is complete. We appreciate your patience and apologize for any inconvenience.

The issue has been resolved. The containers are now running again. The problem occurred following a server upgrade aimed at enhancing performance. Our load balancers were still directing traffic to the old servers instead of the new, upgraded ones. If there are any questions about this, feel free to reach out to support@taggrs.io

Maintenance is now complete. Thanks for your patience.